Returns Policy

Cidexlabs® is committed to uncompromising quality and customer satisfaction.

1. How do I track my order?Once your order is placed, you’ll receive an email with a tracking link. If you need assistance, please call 0333-9161641 or email us at info@Cidexlabs.com2. How does our order verification process work?Once you place your order from our website. you will receive an automated email from our system. 3. What are the exchange, return and refund policies for Cidexlabs.com?Any product may be returned within 10 days of purchase if the packing is not opened. If you have opened the packing and are not satisfied with it, please call 0333-9161641 and the customer care agent will guide you accordingly, You can select from below options for returning your product/s.Option 1You can directly return your product/s directly to Cidexlabs 84b, Small Industrial Estate Kohat Road, Peshawar, once we receive your products at Cidexlabs we will return your amount to your Bank Account / Easy Paisa / Jazz Cash.Option 2Our partner courier will pick it up from your delivery address. Once we receive your products at Cidexlabs, We will deduct Rs 250 from your order amount and return the rest to your Bank Account / Easy Paisa / Jazz Cash.If you suspect your product has been tampered with, please be sure to keep the original product and product packaging if possible. We’ll provide instructions on how to send the product back.4. How do I return Cidexlabs products if purchased from a different store?If you purchased Cidexlabs products online on another website, please follow the instruction on that site for returns and refunds.If you purchased Cidexlabs products at one of our retailer partners, please return the item to that store according to their return and refund policy. We stand by the quality of our products 100%.

Shipping

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